Velen
Secure Payment
Trusted reviews
Reliability
Happy Customers
Fatima
and 1000+ purchased this week
Free Shipping
Above Rs. 5,000
Delivery Time
within 2 to 4 day.
24/7 Support
Contact Anytime
Description
Delivery I Return & Exchange Policy
We ship quickly and offer exchanges in case of size issue, Breakin Rider will come and exchange the shoes at your doorstep
Details
- Designed to elevate your everyday style with a modern, premium look.
- Comfortable and practical for all-day wear or daily use
- Made with carefully selected materials for lasting quality
- Premium finishing that feels good and looks even better in real life
- Lightweight, easy to wear, and effortless to carry
- Built to hold its shape, color, and performance over time
- A perfect blend of style, comfort, and value for money
Returns & Exchange Policy
- The product must be unused and returned in its original packaging.
- Refunds are not available. We offer exchange only.
- Exchange requests must be made within 7 days of order delivery.
- No exchange on SALE or DISCONTINUED items.
- Items showing signs of wear, damage, or alteration will not be eligible for exchange.
Exchange Process
If you receive a wrong article, wrong size, or a defective product due to an error from our side, the exchange will be processed after product verification.
- The customer is required to send the product back to our address at their own courier cost.
- Once the returned item is received and approved, we will dispatch the replacement free of delivery charges.
Processing Time
- Exchanges may take 1–2 weeks to be processed and replaced, depending on product availability and courier logistics.
Velen
Questions?
We Got Answers
How is the quality of your products?
All products are made with carefully selected materials, ensuring durability, comfort, and long-lasting performance.
Can I exchange for a different size or design?
Yes, but courier and handling charges apply for exchanges due to size, design, or personal preference. Exchanges due to defects or wrong items are free of delivery charges.
What items are eligible for exchange?
Must be unused and in original packaging
Sale or discontinued items are not eligible
Items with wear, damage, or alteration cannot be exchanged
How long does delivery take?
Orders are delivered within 7–10 business days (Monday to Saturday, excluding holidays). Delivery time may vary by location and courier service.
What are the delivery charges?
PKR 250 on orders below PKR 5,000
Free delivery on orders above PKR 5,000
Re-delivery may include additional charges
How can I contact customer support?
Email: breakinpk@gmail.com
WhatsApp: 0332-3770444
Fast Delivery
On-Time, Every Time
Online Support
24/7 support.
Easy Returns
Valid on all orders
Full Satisfaction
Utmost Satisfaction
